Our Services

MacGear’s suite of services empower brands to achieve their market objectives by connecting them with our trusted partners and providing essential resources and support for success.

Distribution Services eCommerce Solutions Loyalty Programs Store-level representation 3PL Storage & Logistics

Our distribution business thrives due to a combination of key factors that set us apart and contribute to our success.

Customer-Centric Approach

At the core of our success is our unwavering commitment to our customers. We prioritize understanding their unique needs and providing tailored solutions to meet those needs effectively.

Extensive Product Portfolio

We offer a diverse range of high-quality products that cater to various industries and niches. Our extensive product portfolio ensures that customers can find everything they need in one place, streamlining their procurement process.

Strong Partner Relationships

We’ve cultivated strong and long-lasting partnerships with reputable suppliers and manufacturers. These relationships enable us to access top-tier products and offer competitive pricing to our customers.

Reliable Supply Chain

We’ve built a robust and reliable supply chain network that ensures product availability and prompt deliveries. Our efficient logistics and distribution system guarantee that customers receive their orders on time.

Efficient Order Management

We’ve invested in state-of-the-art order management systems to streamline the ordering process, making it quick and hassle-free for our customers.

Exceptional Customer Service

We pride ourselves on delivering exceptional customer service. Our dedicated customer support team is always ready to assist with enquiries, orders, and any issues that may arise.

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Through strategic partnerships with leading marketplace programs, we achieve comprehensive online channel coverage while retaining control over brand presence and visibility.

Credibility & Trust

Our preferred marketplaces are established and trusted by consumers; selling on these platforms lends credibility to your brand.
Access to a Broad Customer Base

Our partner marketplaces have a large and established customer base, providing brands with instant exposure to a wide audience without the need for extensive marketing efforts.
Speed to Market

Custom-built system integrations allow for instant and efficient speed to market. With the flick of a switch, orders, stock, pricing and tracking are synced and automated allowing us to efficiently and accurately process orders from our warehouse to the marketplace customer.
Full Service Warehouses

Products ship directly to marketplace customers from our Sydney or Christchurch warehouses. Our investment in logistics offers us full control over every step of the sales and distribution process.
Customer Support

We provide full customer support to marketplace customers.

Our Marketplace Partners

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We are a leading independent supplier to loyalty and rewards-based programs across Australia and New Zealand.

Rewards Portal

Our loyalty and rewards-based programme partners have access to a powerful and custom- built portal providing up-to-date information around brands, products and promotions.
Marketing Opportunities

Through our enduring brand relationships, we provide marketing solutions in support of our loyalty and rewards-based programme customers and their advertising initiatives. All advertising mediums are considered, from brand page activations, eDM, website banners, and social media, to print.
Customised Technology

MacGear Rewards is at the cutting edge of systems and has custom-built software to allow seamless integration with loyalty programs. Orders, stock, pricing and tracking are all automated and allow us to efficiently and accurately process orders from our warehouse to the loyalty programme customer.
Full Service Warehouses

Products ship directly to loyalty programme customers from our Sydney or Christchurch warehouses. Our investment in logistics offers us full control over every step of the sales and distribution process.
Customer Support

Our experienced customer service team are on hand to handle customer queries and post-sale support.

Our Loyalty Partners

Our commitment extends beyond our warehouse doors. MacGear Reps serve as our on-the-ground ambassadors, ensuring that our brands are consistently well-stocked and effectively represented in stores.

Relationship Building

Our reps establish and nurture strong relationships with retail partners, fostering trust and loyalty.
Brand Visibility

Having a physical presence in stores ensures that products are prominently displayed and promoted, increasing brand visibility and recognition
Merchandising

Our reps ensure that products are correctly merchandised, ensuring optimal placement and presentation on shelves.
Inventory Management

Our reps assist in inventory management, ensuring that stock levels are appropriate and that excess inventory or stockouts are minimised.
Product Training

Our team conducts product training sessions for store employees, ensuring that they have the knowledge to effectively sell and promote our brands.

Our expertise in supply chain management naturally positions us to provide advanced logistics and fulfilment services.

Expertise & Experience

With over 16 years of ANZ logistics expertise, we possess firsthand knowledge of the industry, giving us a deep understanding of its inner workings.
Localised Warehousing & Fulfilment

Our ownership and operation of warehouses in Australia and New Zealand allows us complete process control with local stock availability, and efficient goods supply to each market.
Customisation

Assisted by our in-house development team, we are able to deliver customised logistics solutions to precisely match each customer’s unique needs.
Scalability + Flexibility

We can easily adjust our services to match fluctuations in client demand, accommodating changing client requirements, industry shifts, and market dynamics.
Customer Support

We take away the stress of customer service and post-sale support with a dedicated customer service department.

Our Services

MacGear’s suite of services empower brands to achieve their market objectives by connecting them with our trusted partners and providing essential resources and support for success.

Our distribution business thrives due to a combination of key factors that set us apart and contribute to our success.

Customer-Centric Approach

Extensive Product Portfolio

Strong Partner Relationships

Reliable Supply Chain

Efficient Order Management

Exceptional Customer Service

Through strategic partnerships with leading marketplace programs, we achieve comprehensive online channel coverage while retaining control over brand presence and visibility.

Credibility & Trust

Access to a Broad Customer Base

Speed to Market

Full Service Warehouses

Customer Support

Our Marketplace Partners

We are a leading independent supplier to loyalty and rewards-based programs across Australia and New Zealand.

Rewards Portal

Marketing Opportunities

Customised Technology

Full Service Warehouses

Customer Support

Our Loyalty Partners

Our commitment extends beyond our warehouse doors. MacGear Reps serve as our on-the-ground ambassadors, ensuring that our brands are consistently well-stocked and effectively represented in stores.

Relationship Building

Brand Visibility

Merchandising

Inventory Management

Product Training

Our expertise in supply chain management naturally positions us to provide advanced logistics and fulfilment services.

Expertise & Experience

Localised Warehousing & Fulfilment

Customisation

Scalability + Flexibility

Customer Support

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